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Gmail victim of phishing scam too, admits Google

by Sylvie Barak on 8 October 2009, 14:00

Tags: Google (NASDAQ:GOOG)

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Gmail smells phishy

Google has confessed up to the fact that it too was affected by a recent phishing scheme which saw tens of thousands of passwords from Hotmail, Yahoo!, Comcast and EarthLink harvested by identity-stealing thieves.

"We recently became aware of a phishing scheme through which hackers gained user credentials for Web-based mail accounts including a small number of Gmail accounts," a Google spokesman told ComputerWorld today, although he insisted the nefarious attack had affected just a "small number" of Gmail accounts.

On Monday it was widely reported that between 10,000 to 20,000 passwords were obtained surreptitiously, in what appears to have been more of a social engineering/phishing scam than any outright hack. Indeed, Google is sticking to Microsoft's line of defence, noting the webmail service itself hadn't been hacked and that the problem hadn't arisen out of any negligence of Google's. "This was not a Gmail security issue, but rather a phishing scheme," he declared defensively.

"As soon as we learned of the attack, we forced password resets on the affected accounts," he continued, adding, "we will continue to force password resets on additional accounts if we become aware of them." The spokesperson emphasised that any users who felt their accounts had been left vulnerable should change their passwords immediately.

There has been some controversy, however, over why neither Microsoft nor Google sought to directly warn users their accounts may have been compromised, either via an email, or by simply sticking a warning message up on the services themselves. Microsoft, however, did take action to block access to accounts it knew had been hijacked and has now made tools available to victims to help them take back control of their accounts.

 



HEXUS Forums :: 4 Comments

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I'd love to know more details on this, is it that they simply setup sites that looked like Gmail/Hotmail et al or is more complex at that?
Lucio
I'd love to know more details on this, is it that they simply setup sites that looked like Gmail/Hotmail et al or is more complex at that?

Sadly given the stupidity of most users it was most likely no more complex than that
It was keyloggers IIRC, think it was on the BBC yesterday or the day before. Clicking on the “scan computer” popups and suchlike :rolleyes:
Lucio
I'd love to know more details on this, is it that they simply setup sites that looked like Gmail/Hotmail et al or is more complex at that?

There were multiple scams involved in these phishing attacks. The emails all have the right logo, usually the company's standard disclaimer and all but the target link goes back to the original company. The English is good and the URL contains the company name at the front.

Here is a summary of a few phishing emails.
1) There is a video/picture of you click here.
2) Due to criminal attacks we have improved our security you now need to verify your account.
3) There is suspicious activity on your account login or we will delete your account.

The person clicks on a link that takes them to a very convincing spoof website. They login and the criminals use an automated process to capture that information. Then they access the person's accounts, change their email and passwords, access the contacts and sends out emails from that person's account usually something similar to “there is a video” email. And because those contacts know the person sending them the email they click.

The important thing to note is how sophisticated that the systems are becoming. The phishing, gather data and using that data has become automated. The quality of the spoofing, English etc is very good.

So, it isn't that people are stupid. They could be tired, in a rush, see that their email account is going to be deleted- react before they think or just inexperienced/naive users.