New realities
Giant system builder Dell has celebrated the New Year with a massive reorganisation of the corporate structure of its enterprise focused business unit to make it more customer-centric, etc, etc, etc.
As is customary with reshuffles, a couple of senior execs have bitten the bullet. Mike Cannon, who sounds like TV cop or private detective, but was in fact president of global operations, is retiring at the end of the month to be succeeded by Jeff Clarke. Clarke will add the title: vice chairman, global operations to his existing role as head of Dell's business client product group.
Dell's chief marketing officer Mark Jarvis is also heading off this quarter, to be replaced by Erin Nelson, who is currently marketing VP for EMEA. Both Cannon and Jarvis will continue to serve as consultants to Dell.
The consumer-facing business is already globally organised around major customer segments, so the business arm seems to be playing catch-up.
"In the past two years we have significantly improved our competitiveness, reengineered our supply chain, broadened our product portfolio and introduced Dell to more people in more places than ever before. We have laid the foundation for the transition from a global business that's run regionally to businesses that are really globally organized," summarised Michael Dell, chairman and CEO of Dell.
There will be three new worldwide business units:
- Large Enterprise - headed by Steve Schuckenbrock, currently president of global services and chief information officer.
- Public - headed by Paul Bell, currently president of Dell Americas.
- Small and Medium Business - headed by Steve Felice, currently president of Dell Asia-Pacific and Japan.
